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Reuters DataLink™

Frequently Asked Questions

If you would like more information, please call us and a product specialist will help answer your questions:

US: 1 (800) 882-3040
International: 1 (801) 265-9996

If you cannot find the answer to your question on this page, please click here to email our support team.

  1. What is MetaStock?

    MetaStock is a software program that is designed to help you make better decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets.

  2. What is the difference between End-of-Day and Real-Time?

    Real-time traders use intra-day data (prices that are constantly updating throughout the day) to make decisions about when to buy and sell during the trading day. End-of-day traders collect their data (Date, Open, High, Low, Close, Volume, and Open Interest) for the day after the markets have closed. We have products designed specifically for each type of trader.

  3. What is QuoteCenter?

    QuoteCenter is a software and data module that receives real-time data provided by Thomson Reuters. QuoteCenter can be used by itself or the real-time data can be used to power MetaStock Pro or MetaStock Pro FX.

  4. If I'm a professional trader, can I use QuoteCenter?

    No, QuoteCenter is only for Non Professionals as defined by the New York Stock Exchange: Nonprofessional Subscriber means any person who is not: (i) registered or qualified with the Securities and Exchange Commission, the Commodities Futures Trading Commission, any state securities agency, any securities exchange or association, or any commodities or futures contract market or association; (ii) engaged as an investment advisor; nor (iii) employed by a bank or other organization exempt from registration under Federal and/or state securities laws to perform functions that would require him or her to be so registered or qualified if he or she were to perform such functions for an organization not so exempt. If you are a Professional, please contact Thomson Reuters Business Direct for the appropriate market data platform at 1-800-435-0101 (Select Option 6) in North America; or click here for international contact numbers.

  5. What is Reuters DataLink?

    Reuters DataLink is an end-of-day data service that provides the following data fields for a symbol: Date, Open, High, Low, Close, Volume, and Open Interest. The historical data goes back at least 15 years. There are many different software programs that are compatible with Reuters DataLink.

  6. What is the difference between MetaStock Pro, MetaStock Pro FX, and MetaStock End-of-Day?

    MetaStock Pro—Our premium technical analysis and charting software product for real-time traders.

    MetaStock Pro FX—Our Foreign Exchange (FX) focused software product. The product, like MetaStock Pro, is for real-time traders, but has a slightly reduced feature set and price. The symbol database only has the FOREX pairs. Also, the program does not include the Power Pivots indicator or volume based indicators, and does not come with a historical data CD.

    MetaStock End-of-Day—Our award winning analysis program that is designed to help you make decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets based on end-of-day data.

  7. What is the difference between the subscription version of MetaStock and the purchase version of MetaStock?

    MetaStock can either be subscribed to on an ongoing basis or purchased outright. The subscription includes the MetaStock software and accompanying data feed and can be paid for on a monthly or yearly basis. If the subscription is cancelled, neither the software nor the data feed are accessible.

    The purchase version contains the MetaStock software only and is purchased for a one time charge. The software is always accessible because you own it and have paid for it outright. With this option, you will have to sign up for a data feed separately to run data into the program.

  8. Does MetaStock Pro have the same features as MetaStock Pro FX?

    Yes, MetaStock Pro has the same features as MetaStock Pro FX—including all of the FX tools. In addition to the features in Pro FX, the full MetaStock Pro version includes a full symbol database, volume indicators, and comes with a historical data CD.

  9. What data feed do you need for MetaStock Pro?

    MetaStock Pro can work with one of two data feeds: QuoteCenter or eSignal. We recommend running MetaStock Pro with the QuoteCenter data feed for the highest quality analysis at the best price.

  10. What data feed do you need for MetaStock End-of-Day?

    MetaStock End-of-Day was designed to work with Reuters DataLink, but can work with other data providers. Call our sales team if you would like more information on additional data providers.

  11. Do I have to use your data feed?

    No, although we recommend using our data feeds, both our real-time and end-of-day software products work with several different data feeds.

  12. What time frames can be displayed inside MetaStock?

    Other than multi-tick bars, real-time versions of MetaStock can display any intraday time frame in the range of 1 minute to 1439 minutes. For our end-of-day customers, any combination of daily bars can be displayed.

  13. Is MetaStock compatible with Microsoft’s new Vista operating system?

    MetaStock 10.0 and earlier versions are not Vista compatible. Running MetaStock 10.0 or earlier versions on Vista is not recommended, nor will it be supported by Equis. MetaStock 10.1, released March 2007 is Vista compatible.

  14. Do I need to order a plug-in or does MetaStock work on its own?

    MetaStock works on its own; it does not need a plug-in. Plug-Ins enhance the functionality of MetaStock.

  15. Which Plug-In would work best for me?

    Each Plug-In serves a specific purpose, so it depends on what type of analysis you want to do. A product specialist can walk you through what Plug-In will best suit your needs:

    US: 1 (800) 882-3040
    International: 1 (801) 265-9996

  16. Which Plug-In works for real-time or EOD?

    Most Plug-Ins work for both real-time and EOD versions of MetaStock. However, the table below shows what we recommend.

    Plug-InEnd-of-DayReal-Time Required MS Version
    Adaptive Cycle ToolkitYesYes8.01+
    AlphOmega Elliott Waves 4.3YesNo 7.2+
    Bollinger Band SystemYesNo 7.03+
    Dr. Elder's Trading RoomYesNo 8.01+
    ETS 2.0 Trading SystemYesNo 10+
    FireYesNo10+
    FXTA™ - FX Traders AdvantageNoYes 9.1 +
    Greg Morris Breadth Indicator ToolboxYesNo 9.0+
    ICE 2.6YesNo 9.1+
    John Bollinger's Bollinger Band Tool KitYesYes 8.01+
    John Murphy's Chart Pattern RecognitionYesNo 7.0+
    MetaSwingYesYes 9.0+
    Media Sentiment HeadsUpYesYes 9.1+
    Media Sentiment ProYesYes 9.1+
    Media Sentiment UpperHandYesYes 9.1+
    Nison's Candlesticks UnleashedYesNo 7.2+
    Performance Systems PlusYesNo 7.03+
    PowerPivots PlusYesNo 7.2+
    PowerStrikeYesNo7.21+
    Price Headley's Big Trends Toolkit 2.0YesYes10+
    Rahul Mohindar's Automated Trend ModulesYesYes10.1+
    Red Rock Pattern StrategiesYesYes10+
    Starting Point by Joe KrutsingerYesYes 10.0+
    Tactical Trader Advanced Trading StrategiesYesYes10+
    Trade OracleYesNo 7.22+
    Walter Bressert's Profit Trader End of DayYesNo 7.03+
    Walter Bressert's Profit Trader Real TimeNoYes 7.03+


  17. What is FXTA™ - FX Trader’s Advantage?

    FXTA is a subscription based Plug-In designed to work with MetaStock Pro or MetaStock Pro FX. It includes custom indicators, explorations, system tests, and expert advisors that focus on trading currency pairs. Click here for more info.

  18. Where can I see a demo of the different MetaStock products?

    On the main page for all products, click on this icon to view the demo for that product:
    MetaStock
    MetaStock Pro
    MetaStock Pro Fx
    FXTA

  19. What are the system requirements?

    System requirements are listed under the left-side menu for each product. For example, to find the system requirements for MetaStock End-of-Day, click on the heading End-of-day, then MetaStock End-of-Day, then System Requirements.

  20. Running MetaStock on a Mac (Apple)

    We cannot officially support running MetaStock on a Mac computer; however, we have several clients using MetaStock on the new Macs with the Intel processor without any major issues. The new Macs can run Windows natively (not through VM), by running it with a Mac program named Boot Camp. In our experience, running MetaStock in this way has proven to be the most stable over the last couple of years. There is another program that uses Boot Camp, named Parallels, but there have been some activation issues running in this environment. MetaStock needs to be initially activated through Boot Camp. MetaStock will not run in a Virtual Machine environment (including Fusion).
  21. Can I download and install the software after I purchase it or do I need to have it shipped?

    The following products are downloadable immediately after purchase:

    QuoteCenter
    MetaStock Pro FX
    MetaStock Pro for QuoteCenter
    MetaStock End of Day subscription
    FX Trader's Advantage Plug-In


    Once you complete your purchase, the downloadable file(s) will be located under My Account | My Downloads. In addition to downloading these products, you can also choose to have a package shipped to you that includes the software CD and manual. The manual is also available as a PDF in the software installation. For products that are not downloadable, a package must be shipped.

  22. What line studies does MetaStock include?

    • Andrews' Pitchfork
    • Cycle Lines
    • Ellipse
    • Equidistant Channel
    • Fibonacci Arcs, Fans, Retracements
    • Fibonacci Time Zones
    • Gann Lines, Fans, Grids
    • Linear Regression Trendline
    • ODDS™ Probability Cones
    • Quadrant Lines
    • Raff Regression Channel
    • Rectangle
    • Speed Resistance Lines
    • Standard Deviation Channel
    • Standard Error Channel
    • Tirone Levels
    • Trendlines
    • Triangle

  23. What indicators does MetaStock include?

    Show list >>
  24. What’s New in MetaStock 11?

    Fundamental Analyzer - provides fundamental data on US and select global markets. From PE Rations and Earnings per Share to Dividend Yield and Shares Outstanding, the list of fundamental data is comprehensive and categorized. And with the help of the analyzer functionality, you're able to search and compare fundamental data against technical data - providing even more ways to research a trade before jumping in. (Only available within MetaStock Pro 11.)

    Six NEW name brand systems - Stochastic Pops Expert Advisor, Darvas Box, Turtle Trader (Hybrid), SPYDER Carpe Diem, 1st Hour Breakout is only available within MetaStock Pro. All industry standards and all could easily be sold on their own - now available within MetaStock. (1st Hour Breakout not available within MetaStock for End of Day.)

    43 NEW Adaptive Indicators - Provides dynamic "look-back" functionality based on volatility, cycle, or a combination of both.

    Six NEW RMO Alerts - Six new alerts for the RMO, including buy above high, sell below low, new blue bar, new red bar, entering bullish zone, and entering bearish zone.

    2 NEW Stops - Intellistops and Chandelier Stops - both to help your system know when it's time to get out of a trade.

    To learn more about these and other features, visit the individual Features page for each product.

Select a Data Package*

Annual packages yield an estimated 20% savings and are non-refundable -- click here for the billing policy.

North American Stocks & U.S. Mutual Funds $24.95/mo $240/yr
European Stocks $24.95/mo $240/yr
Asian Stocks $24.95/mo $240/yr
Worldwide Futures $24.95/mo $240/yr
Worldwide Indices
*Cannot be ordered alone. You must order or already be subscribed to one of the above packages to order Worldwide Indices. 		$9.95/mo $95/yr

*If you are a current user of Reuters DataLink and would like to add Worldwide Indices to your subscription, please call us at 1-800-508-9180 or 801-265-8886. Thank you.

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