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Frequently Asked Questions

If you would like more information, please call us and a product specialist will help answer your questions:

US: 1 (800) 882-3040
International: 1 (801) 265-9996

If you cannot find the answer to your question on this page, please click here to email our support team.

What is MetaStock?

MetaStock is a software program that is designed to help you make better decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets.
What is the difference between End-of-Day and Real-Time?

Real-time traders use intra-day data (prices that are constantly updating throughout the day) to make decisions about when to buy and sell during the trading day. End-of-day traders collect their data (Date, Open, High, Low, Close, Volume, and Open Interest) for the day after the markets have closed. We have products designed specifically for each type of trader.
What is QuoteCenter?

QuoteCenter is a software and data module that receives real-time data provided by Thomson Reuters. QuoteCenter can be used by itself or the real-time data can be used to power MetaStock Pro or MetaStock Pro FX.
If I'm a professional trader, can I use QuoteCenter?

No, QuoteCenter is only for Non Professionals as defined by the New York Stock Exchange: Nonprofessional Subscriber means any person who is not: (i) registered or qualified with the Securities and Exchange Commission, the Commodities Futures Trading Commission, any state securities agency, any securities exchange or association, or any commodities or futures contract market or association; (ii) engaged as an investment advisor; nor (iii) employed by a bank or other organization exempt from registration under Federal and/or state securities laws to perform functions that would require him or her to be so registered or qualified if he or she were to perform such functions for an organization not so exempt. If you are a Professional, please contact Thomson Reuters Business Direct for the appropriate market data platform at 1-800-435-0101 (Select Option 6) in North America; or click here for international contact numbers.
What is Reuters DataLink?

Reuters DataLink is an end-of-day data service that provides the following data fields for a symbol: Date, Open, High, Low, Close, Volume, and Open Interest. The historical data goes back at least 15 years. There are many different software programs that are compatible with Reuters DataLink.
What is the difference between MetaStock Pro, MetaStock Pro FX, and MetaStock End-of-Day?

MetaStock Pro—Our premium technical analysis and charting software product for real-time traders.

MetaStock Pro FX—Our Foreign Exchange (FX) focused software product. The product, like MetaStock Pro, is for real-time traders, but has a slightly reduced feature set and price. The symbol database only has the FOREX pairs. Also, the program does not include the Power Pivots indicator or volume based indicators, and does not come with a historical data CD.

MetaStock End-of-Day—Our award winning analysis program that is designed to help you make decisions about when to buy and sell in the stock, FOREX, futures, and commodities markets based on end-of-day data.
What is the difference between the subscription version of MetaStock and the purchase version of MetaStock?

MetaStock can either be subscribed to on an ongoing basis or purchased outright. The subscription includes the MetaStock software and accompanying data feed and can be paid for on a monthly or yearly basis. If the subscription is cancelled, neither the software nor the data feed are accessible.

The purchase version contains the MetaStock software only and is purchased for a one time charge. The software is always accessible because you own it and have paid for it outright. With this option, you will have to sign up for a data feed separately to run data into the program.
Does MetaStock Pro have the same features as MetaStock Pro FX?

Yes, MetaStock Pro has the same features as MetaStock Pro FX—including all of the FX tools. In addition to the features in Pro FX, the full MetaStock Pro version includes a full symbol database, volume indicators, and comes with a historical data CD.
What data feed do you need for MetaStock Pro?

MetaStock Pro can work with one of two data feeds: QuoteCenter or eSignal. We recommend running MetaStock Pro with the QuoteCenter data feed for the highest quality analysis at the best price.
What data feed do you need for MetaStock End-of-Day?

MetaStock End-of-Day was designed to work with Reuters DataLink, but can work with other data providers. Call our sales team if you would like more information on additional data providers.
Do I have to use your data feed?

No, although we recommend using our data feeds, both our real-time and end-of-day software products work with several different data feeds.
What time frames can be displayed inside MetaStock?

Other than multi-tick bars, real-time versions of MetaStock can display any intraday time frame in the range of 1 minute to 1439 minutes. For our end-of-day customers, any combination of daily bars can be displayed.
Is MetaStock compatible with Microsoft’s new Vista operating system?

MetaStock 10.0 and earlier versions are not Vista compatible. Running MetaStock 10.0 or earlier versions on Vista is not recommended, nor will it be supported by Equis. MetaStock 10.1, released March 2007 is Vista compatible.
Do I need to order a plug-in or does MetaStock work on its own?

MetaStock works on its own; it does not need a plug-in. Plug-Ins enhance the functionality of MetaStock.
Which Plug-In would work best for me?

Each Plug-In serves a specific purpose, so it depends on what type of analysis you want to do. A product specialist can walk you through what Plug-In will best suit your needs:

US: 1 (800) 882-3040
International: 1 (801) 265-9996

Which Plug-In works for real-time or EOD?

Most Plug-Ins work for both real-time and EOD versions of MetaStock. However, the table below shows what we recommend.

Plug-In	End-of-Day	Real-Time	Required MS Version
Adaptive Cycle Toolkit	Yes	Yes	8.01+
AlphOmega Elliott Waves 4.3	Yes	No	7.2+
Bollinger Band System	Yes	No	7.03+
Dr. Elder's Trading Room	Yes	No	8.01+
ETS 2.0 Trading System	Yes	No	10+
Fire	Yes	No	10+
FXTA™ - FX Traders Advantage	No	Yes	9.1 +
Greg Morris Breadth Indicator Toolbox	Yes	No	9.0+
ICE 2.6	Yes	No	9.1+
John Bollinger's Bollinger Band Tool Kit	Yes	Yes	8.01+
John Murphy's Chart Pattern Recognition	Yes	No	7.0+
MetaSwing	Yes	Yes	9.0+
Media Sentiment HeadsUp	Yes	Yes	9.1+
Media Sentiment Pro	Yes	Yes	9.1+
Media Sentiment UpperHand	Yes	Yes	9.1+
Nison's Candlesticks Unleashed	Yes	No	7.2+
Performance Systems Plus	Yes	No	7.03+
PowerPivots Plus	Yes	No	7.2+
PowerStrike	Yes	No	7.21+
Price Headley's Big Trends Toolkit 2.0	Yes	Yes	10+
Rahul Mohindar's Automated Trend Modules	Yes	Yes	10.1+
Red Rock Pattern Strategies	Yes	Yes	10+
Starting Point by Joe Krutsinger	Yes	Yes	10.0+
Tactical Trader Advanced Trading Strategies	Yes	Yes	10+
Trade Oracle	Yes	No	7.22+
Walter Bressert's Profit Trader End of Day	Yes	No	7.03+
Walter Bressert's Profit Trader Real Time	No	Yes	7.03+

What is FXTA™ - FX Trader’s Advantage?

FXTA is a subscription based Plug-In designed to work with MetaStock Pro or MetaStock Pro FX. It includes custom indicators, explorations, system tests, and expert advisors that focus on trading currency pairs. Click here for more info.
Where can I see a demo of the different MetaStock products?

On the main page for all products, click on this icon to view the demo for that product:
MetaStock
MetaStock Pro
MetaStock Pro Fx
FXTA
What are the system requirements?

System requirements are listed under the left-side menu for each product. For example, to find the system requirements for MetaStock End-of-Day, click on the heading End-of-day, then MetaStock End-of-Day, then System Requirements.
Running MetaStock on a Mac (Apple)

We cannot officially support running MetaStock on a Mac computer; however, we have several clients using MetaStock on the new Macs with the Intel processor without any major issues. The new Macs can run Windows natively (not through VM), by running it with a Mac program named Boot Camp. In our experience, running MetaStock in this way has proven to be the most stable over the last couple of years. There is another program that uses Boot Camp, named Parallels, but there have been some activation issues running in this environment. MetaStock needs to be initially activated through Boot Camp. MetaStock will not run in a Virtual Machine environment (including Fusion).
Can I download and install the software after I purchase it or do I need to have it shipped?

The following products are downloadable immediately after purchase:
QuoteCenter
MetaStock Pro FX
MetaStock Pro for QuoteCenter
MetaStock End of Day subscription
FX Trader's Advantage Plug-In

Once you complete your purchase, the downloadable file(s) will be located under My Account | My Downloads. In addition to downloading these products, you can also choose to have a package shipped to you that includes the software CD and manual. The manual is also available as a PDF in the software installation. For products that are not downloadable, a package must be shipped.
What line studies does MetaStock include?
- Andrews' Pitchfork
- Cycle Lines
- Ellipse
- Equidistant Channel
- Fibonacci Arcs, Fans, Retracements
- Fibonacci Time Zones
- Gann Lines, Fans, Grids
- Linear Regression Trendline
- ODDS™ Probability Cones
- Quadrant Lines
- Raff Regression Channel
- Rectangle
- Speed Resistance Lines
- Standard Deviation Channel
- Standard Error Channel
- Tirone Levels
- Trendlines
- Triangle
What indicators does MetaStock include?

Show list >>
- ** P & F Values **
- Acc/Swing Index (Accumulation Swing Index)
- Accumulation/Distribution
- Adaptive QStick
- Adaptive Range Indicator
- Adaptive Relative Momentum Index
- Adaptive Relative Strength Index
- Adaptive Relative Volatility Index
- Adaptive r-Squared
- Adaptive Standard Deviation
- Adaptive Standard Error
- Adaptive TEMA
- Adaptive Time Series Forecast
- Adaptive TRIX
- Adaptive Ultimate Oscillator
- Adaptive Vertical Horizontal Filter
- Adaptive Volatility, Chaikin's
- Adaptive Volume Oscillator
- Adaptive Wilder's Smoothing
- Adaptive Williams' %R
- Advance/Decline Line
- Alpha
- Arms Index (Online)
- Aroon
- Average True Range
- Beta
- Binary Wave #1 20-unit m.a. Binary Wave
- Binary Wave #2 MACD/trigger Binary Wave
- Binary Wave #3 12-ROC price Binary Wave
- Binary Wave #4 5-Stochastic Binary Wave
- Binary Wave All Composite Wave of above
- BM Monetary 13-week T-bill yield
- BM Monetary 26-week T-bill yield
- BM Monetary 30-Year Treasury bond yield
- BM Monetary Composite Index - Medium Term
- BM Monetary Composite Index - Short Term
- BM Monetary Euro Exchange Rate
- BM Monetary Fed Funds Rate
- BM Monetary Gold / Silver Ratio
- BM Monetary Gold base price
- BM Monetary Interest Rate ROC
- BM Monetary Japanese Yen Exchange Rate
- BM Monetary Prime Rate
- BM Monetary Silver base price
- BM Monetary T-bill yield spread
- BM NASDAQ Absolute Breadth Index
- BM NASDAQ Advance/Decline Line
- BM NASDAQ Advance/Decline Ratio
- BM NASDAQ Advancing - Declining Issues
- BM NASDAQ Advancing Issues
- BM NASDAQ Advancing Volume
- BM NASDAQ Arms Index
- BM NASDAQ Breadth Thrust
- BM NASDAQ Changed Volume
- BM NASDAQ Composite Tape Index - Medium Term
- BM NASDAQ Composite Tape Index - Short Term
- BM NASDAQ Cumulative Volume Index
- BM NASDAQ Declining Issues
- BM NASDAQ Declining Volume
- BM NASDAQ MACD
- BM NASDAQ McClellan Oscillator
- BM NASDAQ McClellan Summation
- BM NASDAQ Negative Volume Index
- BM NASDAQ New Highs - New Lows Ratio
- BM NASDAQ New Highs - New Lows
- BM NASDAQ New Highs/New Lows Cumulative
- BM NASDAQ New Highs
- BM NASDAQ New Lows
- BM NASDAQ On Balance Volume
- BM NASDAQ Open-10 TRIN
- BM NASDAQ Overbought/Oversold
- BM NASDAQ Positive Volume Index
- BM NASDAQ Rate of Change (Percent)
- BM NASDAQ Rate of Change (Points)
- BM NASDAQ Relative Strength Index
- BM NASDAQ STIX
- BM NASDAQ Stochastic Oscillator
- BM NASDAQ Total Volume
- BM NASDAQ Unchanged Volume
- BM NASDAQ Upside/Downside Ratio
- BM NASDAQ Upside/Downside Volume
- BM NYSE Absolute Breadth Index
- BM NYSE Advance/Decline Line
- BM NYSE Advance/Decline Ratio
- BM NYSE Advancing - Declining Issues
- BM NYSE Advancing Issues
- BM NYSE Advancing Volume
- BM NYSE Arms Index
- BM NYSE Breadth Thrust
- BM NYSE Changed Volume
- BM NYSE Composite Tape Index - Medium Term
- BM NYSE Composite Tape Index - Short Term
- BM NYSE Cumulative Volume Index
- BM NYSE Declining Issues
- BM NYSE Declining Volume
- BM NYSE MACD
- BM NYSE McClellan Oscillator
- BM NYSE McClellan Summation
- BM NYSE Negative Volume Index
- BM NYSE New Highs - New Lows Ratio
- BM NYSE New Highs - New Lows
- BM NYSE New Highs/New Lows Cumulative
- BM NYSE New Highs
- BM NYSE New Lows
- BM NYSE On Balance Volume
- BM NYSE Open-10 TRIN
- BM NYSE Overbought/Oversold
- BM NYSE Positive Volume Index
- BM NYSE Rate of Change (Percent)
- BM NYSE Rate of Change (Points)
- BM NYSE Relative Strength Index
- BM NYSE STIX
- BM NYSE Stochastic Oscillator
- BM NYSE Total Volume
- BM NYSE Unchanged Volume
- BM NYSE Upside/Downside Ratio
- BM NYSE Upside/Downside Volume
- Bollinger Bands
- CCI
- Chaikin A/D Oscillator
- Chaikin Money Flow
- Chandelier Stops
- Chande Momentum Oscillator
- Commodity Selection
- Coppock Curve
- Correlation
- Darvas Box
- Dema
- Demand Index
- Denvelopes
- Detrended Price Oscillator
- Directional Movement +DI
- Directional Movement ADX
- Directional Movement ADXR
- Directional Movement –DI
- Directional Movement DX
- Donchian Channels
- DT Resistance (longer term) <auto>
- DT Resistance (longer term) <manual>
- DT Resistance (shorter term) <auto>
- DT Resistance (shorter term) <manual>
- DT Support (longer term) <auto>
- DT Support (longer term) <manual>
- DT Support (shorter term) <auto>
- DT Support (shorter term) <manual>
- DT Trndline Dn (longer term) <auto>
- DT Trndline Dn (longer term) <manual>
- DT Trndline Dn (shorter term) <auto>
- DT Trndline Dn (shorter term) <manual>
- DT Trndline Up (longer term) <auto>
- DT Trndline Up (longer term) <manual>
- DT Trndline Up (shorter term) <auto>
- DT Trndline Up (shorter term) <manual>
- Dynamic Momentum Index
- Ease of Movement
- Elder Ray
- Envelope
- Fisher Transformation Indicator
- Forecast Oscillator
- Fourier Transform
- FX Trader's Advantage - 60-minute Pivot
- FX Trader's Advantage - Daily Pivot
- FX Trader's Advantage - Indicator, simplified
- FX Trader's Advantage - Indicator
- FX Trader's Advantage - Volatility
- Gann Swing Bands
- Herrick Payoff Index
- Ichimoku Kinko Hyo
- Inertia
- IntelliStops
- Intraday Momentum Index
- Inverse Fisher Transform of RSI
- Klinger Oscillator
- Linear Regression Indicator
- Linear Regression Slope
- MACD (DEMA-smoothed)
- MACD (TEMA-smoothed)
- MACD
- Market Facilitation Index
- Mass Index
- McClellan Oscillator (Online)
- McClellan Summation Index (Online)
- Median Price
- MESA Sine Wave
- Momentum
- Money Flow Index
- Moving Average Ribbon
- Moving Average
- Natenberg's Volatility (Daily)
- Negative Volume Index
- O.B.V. Good example of if() func
- On Balance Volume
- Open Interest
- Option Delta
- Option Expiration
- Option Gamma
- Option Life
- Option Price
- Option Theta
- Option Vega
- Option Volatility
- P & F 45 Down
- P & F 45 Up
- P & F Current Box
- P & F New Column
- P & F Resistance Trendline
- P & F Support Trendline
- P & F Trend
- Parabolic SAR
- Performance
- Polarized Fractal Efficiency
- Positive Volume Index
- Price Channel
- Price Oscillator
- Price ROC
- Price Volume Trend
- Pring KST
- Profitunity - PTG AC Green
- Profitunity - PTG AC Red
- Profitunity - PTG Alligator Blue
- Profitunity - PTG Alligator Green
- Profitunity - PTG Alligator Red
- Profitunity - PTG AO Green
- Profitunity - PTG AO Red
- Projection Bands
- Projection Oscillator
- PS Adaptive Moving Average
- PS Cycle Progression
- PS Long Sell Short Sale-5 Day
- PS MACD Histogram
- PS Meisels
- PS Percentage Crossover 3%
- PS Projection Oscillator 1
- PS StochRSI
- QStick
- Rainbow Band Lower
- Rainbow Band Upper
- Rainbow Max
- Rainbow Min
- Rainbow Oscillator
- Random Walk Index
- Range Indicator
- Relative Momentum Index
- Relative Performance
- Relative Strength Comparative
- Relative Strength Index
- Relative Volatility Index
- R-Squared
- Sine Wave 5-unit standing sine wave
- Spread
- Squat Bar Variable Example
- Standard Deviation
- Standard Error Bands
- Standard Error
- Stochastic Example of hhv() function
- Stochastic Momentum Index
- Stochastic Oscillator
- Stochastic RSI
- Swing Index
- Tema
- The Force Index
- Time Series Forecast
- Trade Volume Index
- TRIX
- Turtle Trader Bands
- Typical Price
- Ultimate Oscillator
- Vertical Horizontal Filter
- Volatility (Chaikin’s)
- Volume Oscillator
- Volume ROC
- Volume
- Weighted Close
- Wilder’s Smoothing
- Williams’ %R
- Williams’ Acc/Dist
<< Hide list
What’s New in MetaStock 11?
Fundamental Analyzer - provides fundamental data on US and select global markets. From PE Rations and Earnings per Share to Dividend Yield and Shares Outstanding, the list of fundamental data is comprehensive and categorized. And with the help of the analyzer functionality, you're able to search and compare fundamental data against technical data - providing even more ways to research a trade before jumping in. (Only available within MetaStock Pro 11.)
Six NEW name brand systems - Stochastic Pops Expert Advisor, Darvas Box, Turtle Trader (Hybrid), SPYDER Carpe Diem, 1st Hour Breakout is only available within MetaStock Pro. All industry standards and all could easily be sold on their own - now available within MetaStock. (1st Hour Breakout not available within MetaStock for End of Day.)
43 NEW Adaptive Indicators - Provides dynamic "look-back" functionality based on volatility, cycle, or a combination of both.
Six NEW RMO Alerts - Six new alerts for the RMO, including buy above high, sell below low, new blue bar, new red bar, entering bullish zone, and entering bearish zone.
2 NEW Stops - Intellistops and Chandelier Stops - both to help your system know when it's time to get out of a trade.
To learn more about these and other features, visit the individual Features page for each product.

We invite you to try out any MetaStock product (including Plug-Ins and Add-Ons) for 30 days. If you are not convinced that it helps you make more accurate, educated trading decisions, just return it to us within the 30 days for a refund of the purchase price. It's that simple. This policy does not apply to subscriptions.

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